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How to register as a jobseeker?

To register with ADEM, you must be available for the labour market. This means you must:

  • Be easily contactable by ADEM and potential employers

  • Be available to work according to the weekly working hours you have indicated (e.g. 50%, which corresponds to 20 hours per week)

Please note that any jobseeker serving a notice period may request time off to take up a new job. This leave is limited to a maximum of six days and is only granted if the person is registered with ADEM.

There are two ways to register:

1. ONLINE registration  
(on the MyGuichet.lu platform)

On the MyGuichet.lu platform, you are guided step by step through the registration process. You can upload the required documents directly and provide information about your profile and the type of job you are seeking.

If any information is missing, you will be asked to complete your application.

Once your registration has been approved, you will receive an invitation to attend an initial appointment with an ADEM counsellor, who will support you in your job search.

The letter will also include various documents to complete, along with all the necessary and useful information to ensure you receive the best possible support from ADEM.

IMPORTANT!

You must have a valid authentication device (such as a LuxTrust) to log in and access the online registration process.

 

  • If you experience issues related to your LuxTrust certificate, your connection to MyGuichet.lu, or if you have any questions about completing your administrative procedures, please contact the Guichet.lu Helpdesk by phone (+352 247 82000) or via their online contact form.
  • If you are registering with ADEM in order to apply for the Social Inclusion Income (REVIS), please do not use the online procedure via MyGuichet.lu.
    Instead, attend the appointment you will receive from the National Solidarity Fund (FNS).

 

2. In-person registration at an ADEM agency  

For in-person registration, an appointment must first be arranged.

Please contact the ADEM Contact Centre by telephone on: (+352) 247-88888

You will be offered an appointment at the registration office closest to your home, in one of our three locations: Luxembourg, Esch-Belval or Diekirch.

The required documents can be sent by email prior to the appointment, or you may hand them directly to the registration adviser responsible for your file.

Once your registration is complete, you will receive various documents to fill in, which will help ensure you receive the best possible support from ADEM. A first appointment will also be scheduled with your future employment counsellor — your main point of contact during your job search.

Good to know

  • To help streamline the process, make sure you have your social security number (found on your social security card) ready. Check that your identification documents (identity card, passport, residence permit, etc.) are valid.

  • Even if you are currently employed, you may still register with ADEM, provided you meet ADEM’s requirements and are available to attend scheduled appointments.

  • Any additional documents proving vocational training may be a valuable asset.

  • It is important that your CV is up to date and accurate, including details of your work experience, acquired skills, vocational training, and language and/or technical knowledge.

  • To help you prepare your CV, you can refer to the guide "Creating Your Curriculum Vitae (CV)".

  • Once your jobseeker file has been opened, you may, if applicable, apply for unemployment benefits through ADEM.

If you are unable to attend an appointment with ADEM 

If you are unable to attend, you must inform the ADEM Contact Centre on 247-88888 or notify your adviser before the scheduled appointment and provide a valid justification (e.g. medical certificate, employment contract, job interview confirmation, etc.).

If you are unable to give advance notice, the supporting document must be submitted as soon as possible after the missed appointment.

Languages

To communicate with ADEM, it is essential that you speak at least one of Luxembourg’s three administrative languages (Luxembourgish, French or German), or English. If this is not the case, you will need to be accompanied during your appointments and procedures by someone of your choice who speaks one of these languages.